Services & Support
Maintenance & Support
- Technical support online (web enabled), via phone, or on-site
- Maintenance manuals
- Fundamentally low maintenance solutions by design
- Recommended preventive maintenance and care
- Maintenance & Service agreements
- Standard and Extended warranties
Custom Programming & Training
Every FRE system is commissioned onsite at our client’s location, and initial training is standard. If needed, FRE also provides training on the specifics of processing technology along with additional personnel training.
- Every FRE system is commissioned onsite at our client’s location, and initial training is standard. If needed, FRE also provides training on the specifics of processing technology along with additional personnel training.
- For clients who prefer to outsource, FRE can step in and handle the path planning for the client’s various jewelry styles.
- Additionally, after operating a new system for a short period, some clients desire custom interface screens for the MMI, and FRE can provide those services as well.